Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- SASue A., Carmel, Indiana
“I got a new car and I had to change my insurance over. When I called I talked to Mason Hazelwood who helped me with the process. He was very helpful and the process went very well thank you Mason”
- TTTom T., Carmel, Indiana
“Kara was so helpful at getting coverage on a short notice. she did an exceptional job with communication and expediting the services. look forward to spending many years to come with Penwell.”
- FJFrank J., Carmel, Indiana
“Heather and Christy are professional yet personal. Great job on answering questions plus following up on my concerns and needs. Switching to them was seamless. We had a claim and no matter the time of day/night they were there as promised. Check them out!!”
- ECEric C., Carmel, Indiana
“We had a lot of damage on our roof due to wind and hail. Penwell sent an adjuster out to assess the damage. He worked our roofing company and they took it from there. Before long I had a new roof! They all dealt with it professionally and with minimal involvement on my part. The experience was beyond expectations.”
Pam S., Carmel, Indiana“Heather was so patient and spent several hours with me, reviewing my current insurance, and helping me find equal coverage that saved me money. I cannot recommend Heather and Penwell Insurance enough. Her follow-through was second to none.! Thank you Heather”
- WJwilliam j., Carmel, Indiana
“Have been clients with Penwell for many years with no problems. Recently we’ve had a couple of claims 1vehicle and one property claim. Cannot say enough good things about Christi Spaulding she has lead us through and beyond it all. Her dedication to detail and results are impeccable. We have no plans for shopping for better deals on price with other companies when the quality of service is this high. Would recommend them to anyone who does not want to worry about service from their insurance company.”
- JBJim B., Carmel, Indiana
“Penwell Insurance was very helpful in helping me decide on changing our auto and homeowners policies. I appreciated the options offered and all of my questions were answered quickly.”
- TRTanya R., Carmel, Indiana
“The ladies are so nice and helpful!!! They stayed on top of our claim and made sure we were taken care of. Definitely recommend!!!”
- chad b., Carmel, Indiana
“Penwell is a great insurance company. Appreciate there time in making sure everything is going smoothly.”
- RSray s., Carmel, Indiana
“Great rates and super fast response time. Highly recommend! Makes you feel like that are truly there for you. Not just trying to grab your money.”
- TToby, Carmel, Indiana
“Spoke directly with Heather today about both my homeowners and auto policies. She is a true professional! She gave me some options on an older vehicle and also some other coverage options on my diesel truck that I was not aware of. We have been very happy with Erie Insurance and for Heather Penwell keeping us up to date on everything. Thanks again Heather!”
- Sara C., Carmel, Indiana
“I was in a car accident in July, and it was extremely stressful for me. The team at Penwell (Christy) were so extremely helpful and supportive trying to iron out all of the details of the accident and the claim process. It really just meant a lot to me that the team at Penwell were behind me in this process. Also, the team within Erie insurance were extremely professional as well. I would really recommend this insurance agency to anyone. Their rates are very fair and come with a lot of support behind them.”
- EKElizabeth K., Carmel, Indiana
“I enjoyed working with Kara and was so happy she was able to lower my rate from my previous carrier. She made the process simple and fast!! I will recommend her and Penwell Insurance going forward. Thanks for making the experience so painless and pleasant!”
- Joyce W., Carmel, Indiana
“Wonderful, knowledgeable,and great pricing”
- PParkitloud, Carmel, Indiana
“Fantastic customer service. I worked directly with Kara who answered all my questions and walked me through the process start to finish. It was a seamless process from first phone call to receiving insurance cards. I left previous insurance company after 40+ years and saved hundreds of dollars in the process.”
