Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ECEric C., Carmel, Indiana
“We had a lot of damage on our roof due to wind and hail. Penwell sent an adjuster out to assess the damage. He worked our roofing company and they took it from there. Before long I had a new roof! They all dealt with it professionally and with minimal involvement on my part. The experience was beyond expectations.”
- WJwilliam j., Carmel, Indiana
“Have been clients with Penwell for many years with no problems. Recently we’ve had a couple of claims 1vehicle and one property claim. Cannot say enough good things about Christi Spaulding she has lead us through and beyond it all. Her dedication to detail and results are impeccable. We have no plans for shopping for better deals on price with other companies when the quality of service is this high. Would recommend them to anyone who does not want to worry about service from their insurance company.”
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- TToby, Carmel, Indiana
“Spoke directly with Heather today about both my homeowners and auto policies. She is a true professional! She gave me some options on an older vehicle and also some other coverage options on my diesel truck that I was not aware of. We have been very happy with Erie Insurance and for Heather Penwell keeping us up to date on everything. Thanks again Heather!”
Sara C., Carmel, Indiana“I was in a car accident in July, and it was extremely stressful for me. The team at Penwell (Christy) were so extremely helpful and supportive trying to iron out all of the details of the accident and the claim process. It really just meant a lot to me that the team at Penwell were behind me in this process. Also, the team within Erie insurance were extremely professional as well. I would really recommend this insurance agency to anyone. Their rates are very fair and come with a lot of support behind them.”
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- PParkitloud, Carmel, Indiana
“Fantastic customer service. I worked directly with Kara who answered all my questions and walked me through the process start to finish. It was a seamless process from first phone call to receiving insurance cards. I left previous insurance company after 40+ years and saved hundreds of dollars in the process.”
- JCJames C., Carmel, Indiana
“Kara Weller gave me superb service when we were shopping for home and auto insurance. She was responsive and thorough, and made sure I was able to find the coverage we needed, answering all my questions. Our insurance premiums with Erie were less than those of our previous provider, for the same coverage. I’m glad we made the change.”
- DKDave K., Cicero, Indiana
“I have been with Penwell insurance for over 5 years now. I have never had a provider that was so invested in my families best interest. They were able to save us almost $600 a year on our Home and Auto. Our representative Dustin Wilson was professional, knowledgeable, quick on responses, and made the whole process seamless. I highly recommend Penwell Insurance to anyone that is looking for a better provider for their insurance needs. They will treat you like family and make your needs a priority.”
