Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- TDTammy D., Cicero, Indiana
“Have been with for 25 plus years!!”
Bill B., Cicero, Indiana“Heather and Kara were very professional and pleasant. Heather stayed on top of our needs, especially on buying a new house. She put together the policy and worked with the mortgage and title companies to ensure we closed on the house on time and without issue. I have had Erie Insurance for about 25 years in PA and was pleased that Penwell manages Erie policies as well. We will transfer our auto policy over once we move to Indiana.”
- MOMark O., Cicero, Indiana
“I recently had my first fender-bender in many, many years. While we all know the basic steps to follow after an accident, it was extremely helpful to be able to speak to someone at Penwell right away. After leaving a brief message regarding the incident, Christy called back straight-away to help. She first made sure that all parties were OK and we were in a reasonably safe location, then walked me through the process. Christy kept in touch through along the way and made sure everything turned out well. Penwell (and Erie Insurance) did a great job getting my car fixed and back on the road. So glad we use Penwell for all our insurance needs!”
- AAAndrea a., Cicero, Indiana
“Heather Penwell was very good in explaining all the detail and making sure we were comparing apples to apples”
- BBbrenda b., Cicero, Indiana
“They are all very helpful and friendly”
- Laura C., Cicero, Indiana
“What great group of people. Loved doing business with them”
- SASteve A., Cicero, Indiana
“Great customer service”
- AMAnnette M., Cicero, Indiana
- SASteve A., Cicero, Indiana
“Penwell’s are always looking to give you better coverage at a lower cost. What else could you ask for?”
- MSMiki S., Cicero, Indiana
“Thank you for processing my requests so quickly. I appreciate your great support for my policies!”
- chad b., Cicero, Indiana
“Penwell is a fantastic Insurance company, I have been with them for many years! Very professional, very friendly, and very affordable!
Nobody covers you better; Trust me!” - Greg O., Cicero, Indiana
- MLMarcy L., Cicero, Indiana
“Great service! Very helpful with my auto claim!”
- JJJill J., Cicero, Indiana
“I was recently referred to Penwell Insurance and worked with Kara Weller to obtain new insurance policies. My situation was rather complex and I hadn’t had luck getting policies secured with another agency. I was understandably frustrated, but Kara was on top of it and made my experience less painful. From our first conversation to signing our policies was a turnaround time of less than one week. I highly recommend Kara and this agency for your insurance needs. My only regret is not meeting Kara sooner!”
- GHGary H., Cicero, Indiana
“Very friendly people easy to work with and willing to help.”
